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Avalara Help Center

Why am I getting a "ServiceNotEnabledError" on GetTax calls?

Overview

You are getting an error, "ServiceNotEnabledError", when trying to get sales tax on a GetTax call.

 

Environment

Avatax

 

 

Resolution

  • The error "ServiceNotEnabledError" can be triggered by your connector not connecting to your Avatax account. There can be a couple reasons for this:
  • Your Avatax account is disabled, expired or locked due to non payment
  • Your configuration is not set up correctly. Be sure that you are using the correct configuration, Avatax Account#, URL, etc.

 

 

 

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