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Avalara Help Center

How do I confirm information for our test environment

Overview

When you hit the test connection it fails, so you want to know how to check just the credentials.

Environment

Avalara Avatax

 

Resolution

  • Go to  to http://developer.avalara.com/resources/self-test to verify the credentials work outside of your software
    • Success! - There is an issue with some other setting in your software, proceed trouble shooting using those user guiides available here:
    • Please verify your credentials. - If test connection fails, check your email for a newer license key, searching with your account number