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Avalara Help Center

Does Avalara calculate from the ship to or bill to?

Overview

You have a customer who has a bill to where we do not have nexus and a ship to where we do, you want to know which one we will use to calcualte tax.

Environment

Avalara Avatax

Resolution

  • Avalara AvaTax is typically provided only the Ship To (and Ship From) address by your accounting system, we base tax calculation on that shipping address combination
    • Since most accounting systems do not send billing addresses to Avalara, we do not use them to calculate tax.