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Avalara Help Center

Does Avalara calculate from the ship to or bill to?

Overview

You have a customer whose shipping address is in a Nexus state, but whose billing address is not. You want to know which location will be used to calculate tax.

Environment

Avalara Avatax

Resolution

  • Avalara AvaTax is typically provided only the Ship-to (and Ship-from) address by your accounting system. We base tax calculation on that shipping address combination.
    • Since most accounting systems do not send billing addresses to Avalara, we do not use them to calculate tax.