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Avalara Help Center

How can I check the status of my Avalara AvaTax Subscription?

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Overview

You are trying to integrate Avalara with your accounting software. However, you receive an error "This API requires a subscription to AvaTaxPro or BasicReturns."

 

Environment

AvaTax

 

 

Resolution

  • To check the status of your subscription. Have Account Admin, log into your AvaTax Update account and click 'Transactions' tab.
    • Active accounts are able to view transactions within AvaTax Update.
    • Inactive accounts will receive a subscription status message. 
  • The URL for the AvaTax production (live) account is https://admin.avalara.com
  • The URL for the AvaTax sandbox (development) account is https://sandbox.admin.avalara.com

If your AvaTax Sandbox or AvaTax Production account has expired. Contact your Account Manager to reactivate your subscription.