How can I check the status of my Avalara AvaTax Subscription?
Overview
You are trying to integrate Avalara with your accounting software. However, you receive an error "This API requires a subscription to AvaTaxPro or BasicReturns."
Environment
AvaTax
Resolution
- To check the status of your subscription. Have Account Admin, log into your AvaTax Update account and click 'Transactions' tab.
- Active accounts are able to view transactions within AvaTax Update.
- Inactive accounts will receive a subscription status message.
- The URL for the AvaTax production (live) account is https://admin.avalara.com
- The URL for the AvaTax sandbox (development) account is https://sandbox.admin.avalara.com
If your AvaTax Sandbox or AvaTax Production account has expired. Contact your Account Manager to reactivate your subscription.