Skip to main content
Avalara Help Center

How do I copy my company profile settings from Production to Sandbox and vice versa?

Overview

I would like to migrate (copy) my company profile settings from one account to another.

Environment

Avalara AvaTax

Resolution

  • An Account Admin in both, the origin (from) and destination (to) accounts should send an email to support@avalara.com and include:
    • Account numbers for where you want the data migrated (copied) 'from' and 'to'
    • Company code(s) of the companies you would like migrated 'from' and 'to'
      • If a company already exists in the 'to' account with the same company code, it must be changed as we cannot copy over the existing company.  Indicate what you wish the company code to be for the company being migrated
  • Support will copy the company(s) from the origin accounts and add to the destination, then email you to confirm the company has been added
  • As the customer, we ask that you confirm the information is accurate.
  • Transactions cannot be migrated, only company profile/set up information.