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Avalara Help Center

Why is my custom entity use code not working in the Tax Calculators on the Admin Console?

Overview

I am using a custom entity use code and it is not working in the Tax Calculators. 

Environment

Admin Console 

Resolution

  • The basic tax calculator cannot be used for custom entity use codes.

  • Only the advanced tax calculator can be used. 

  • Additionally, please make sure that you have rules dictating how that custom entity use codes behaves.