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Avalara Help Center

Is it possible to remove expired or outdated payment methods from your system?

Overview

You want to know if it is possible to remove outdated or expired payment methods.

Environment

Avalara Avatax

Resolution

  • It is now possible to remove old payment methods from the new Account page.

    • Go to account.avalara.com

    • Log in with your Admin Console credentials

    • Under the Billing tab, choose Payment Method

    • Add a Bank Account or Add a Credit Card by clicking the appropriate link

    • The new account will automagically become the default payment method, and you'll be returned to the payment methods screen.

    • (If all payment methods do not show up, refresh page.)

    • To remove outdated payment methods, click the Trash Can icon to the right of it's line.