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How do I resolve error 'Integration Failed. com.capeclear.mediation.MediationException' in Workday?

Overview

You are reviewing your error log and see the following error after creating invoices:

"Integration Failed. com.capeclear.mediation.MediationException: Failed to convert message to DOMSource. Reason: The reference to entity "PAYNE_BILLING" must end with the ';' delimiter. Root Cause: org.xml.sax.SAXParseException; lineNumber: 11; columnNumber: 43; The reference to entity "PAYNE_BILLING" must end with the ';' delimiter.. See the consolidated report for further details."

Environment

Workday

Resolution

  • Upgrade to the latest AvaTax for Workday connector

Next steps  

For more information, see Workday by Avalara