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Avalara Help Center

How do I resolve CityError

Overview

When attempting to calculate tax it results in the error message "CityError"

Environment

AvaTax

Resolution

  • This error is usually result of an issue with the address on file please check the customer's and your company's address to confirm that the information is correct
  • If you are unable to determine the address having issue please reach out to us at support@Avalara.com or Call us at 877-780-4848