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Avalara Help Center

Can I change the name of an exemption in certcapture?

Overview

I want to use an exemption reason for something other than the normal use and need to know if changing the name will still map to avatax. 

Environment

CertCapture

Resolution

  • You can change the name of an exemption reason under account settings > exemption reasons. 
  • We suggest keeping the original reason in the name ( i.e. "50% exemption formerly foreign diplomat") for easier troubleshooting should it be needed later.