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Avalara Help Center

Why is the rate different between the admin console and salestax.avalara.com?

Overview

You are comparing a rate on a transaction in your admin console with the rate for the destination address using http://salestax.avalara.com and are getting different results.

Environment

Avalara AvaTax

http://salestax.avalara.com/

Resolution

  • The Admin Console transaction uses settings available only in your account which will affect the result:
    • ​Nexus settings
    • Tax codes
    • Tax rules
    • Item codes
  • The pinpoint on the map http://salestax.avalara.com  may not be location, because the website does not recognize the address, click the + symbol to magnify the location and review whether the pinpoint is the actual address, or the center of the town.