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Avalara Help Center

Why is sales tax calculating at the wrong rate on my line item?

Overview

I am testing a transaction with a single line item and Avatax is calculating more tax than appropriate.

Environment

Avalara Avatax

Resolution

Please be sure to see the all line items in your final invoice calculation when comparing tax results from Avatax to what you're expecting.

 

The tax amount of the total is the amount of tax calculated for the entire document, including all line items.

Cause

Customer thought tax was calculating as too high due to not taking into account their shipping line item adding towards the total tax amount of the invoice.

 

 

 

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