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Avalara Help Center

Why is my rate override not working?

Overview

I have a specific rule in a city that should change the rate there for a specific tax code. I am instead seeing it completely non taxable and calculating no tax.

Environment

Avalara Avatax

Resolution

In some cases a tax code is deemed by our system non taxable for a jurisdiction. In those cases you will need to make two rules for that tax code and jurisdiction to add a rate override there. 

 

Rule Type: Taxability set to Yes for that tax code and jurisdiction.

Rule Type: Rate Override set to the desired rate for that tax code and jurisdiction.