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Avalara Help Center

Why do I see faxes not moving in the request queue in Certcapture?

Overview

I have faxes in the Queue in Certcapture that have been there for a while.

Environment

Certcapture

Avalara Avatax

Resolution

What this  means is that at one time a request was queued for the customer - it does not show when or if it actually went out. That functionality is not currently available.