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Why didn't IIA's write the tax credit back to Zuora?

Overview

After running the IIA tool the tax was not credited back. The Zuora integration was recently migrated from the Avalara-built integration to the Zuora-built integration.

Environment

Zuora

Resolution

The manual bill run page/IIA processing tool used by the Avalara-built integration is not compatible with the Zuora-built integration. The new tool can be found at using https://zuora2avatax.avalara-connect.net. Use this instead.

 

 

 

 

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