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Avalara Help Center

Why are there no options to create a W9 form online ?

Overview

You are trying to fill out a federal withholding form online at https://portal.certcapture.com/ but there are no clickable options.

Environment

Avalara CertCapture

Resolution

  • Check your browser, you can use Internet Explorer 9,10, or 11, Google Chrome, or Mozilla Firefox
    • Unsupported browsers will not see certain clickable features because they do not meet the minimum security requirements