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Avalara Help Center

Why are there Avalara Users in CertCapture?

Overview

Just noticed that there are 2 Avalara users that are showing up in the "Assign Users" function in CertCapture (when assigning users to a company). 

Environment

Avalara CertCapture

Resolution

These users are internal support members and only have "read only" access to the account. I assure you it will have no bearing on your account and they do not have the ability to change any records.