Skip to main content
Avalara Help Center

Why are the TeamWork Retail reports not matching Avalara?

Overview

You see unexpected data in the Teamwork Retail reports that does not match the Avalara AvaTax reports.

Environment

Teamwork Retail

Avalara AvaTax

Resolution

  • Review reports and confirm that the total value matches between Avalara and Teamwork Retail
    • If the total value for all sales matches, but the sales in Teamwork Retail are mis-categorized, please contact Teamwork Retail for assistance: http://www.teamworkretail.com/support
    • If the total does not match, review your transactions to confirm if all would be included in the Avalara reports.