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Avalara Help Center

What is the BigCommerce Fallback Tax Rate of 10 percent?

Overview

What is this "Fallback Tax rate" of 10%, that I keep seeing on my invoice lines as a Tax Override?

Environment

BigCommerce

Resolution

  • The Fallback tax rate is the result of an error in calculation using AvaTax, generated by BigCommerce.
    • Common reasons for the default rate of 10% are an invalid address or no address on the transaction. 
    • The comment, "Fallback Tax Rate," will appear as a TaxOverride, on each item of the invoice defaulting to a 10% tax rate. 
  • In the Admin Console, pull up the transaction detail page, and go to the line item details
    • Hover over the TO box to see the reason for using the Fallback Tax Rate