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Avalara Help Center

How long does it take to sync a certificate from CertCapture to the Admin Console?

Overview

I just updated a certificate to sync to the Admin Console and do not see it yet.

Environment

Avalara CertCapture

Avalara Avatax

Resolution

  • The time it takes to sync a certificate to the Admin Console varies on the amount from your company and other companies.
  • If you are syncing one, it can take a few seconds to a few minutes.
  • If you are syncing many, it can take several dozen minutes or longer, depending on the number of certs in the sync queue. 
  • If many customers are syncing many certs at once it can take overnight to update the certificate to the Admin Console.
  • We are working on methods to decrease this time and will be implementing those as developed.