You need to make a certificate that is marked as invalid, valid.
- In Avalara CertCapture
- Certificate Search
- Enter the criteria that matches the certificate in question
- Click "Get Search Results"
- Click on the Certificate ID
- Go to the History Tab
- Make any corrections stated in this section
- Go to the Validation tab
- Click "Edit Certificate Validation
- Remove the invalid Reason(s)
- Update Certificate Validation
- Click Queue Api Resend.