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Avalara Help Center

How do I send discounts or coupons to Avalara?

Overview

I would like to know if and how Avalara can handle Discounts.

Environment

Avalara AvaTax

Resolution

  • AvaTax can handle discounts both at the line level and document level.
    • At the document level the discount will apply evenly amongst all lines.
    • At the line level the discount will apply pre tax, for that line alone.
  • To enter a discount at the document level, you will enter the total discount amount in the Discount field.
    • Then, go to the Lines Tab and click the Apply Discount check box for all lines.
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  • To enter a discount at the line level, you will enter the total discount to be applied to the item in the Discount field at the header level (see above).
    • Then, you will go to the line level and check the Apply Discount checkbox only on the line(s) that should be discounted
  • Many AvaTax integrations support the discount functionality by using the native discount items or objects.
    • If you need assistance with discounts related to specific AvaTax integration, please reach out to Support for specific instruction.