You need to download the certificate images in CertCapture
- In Avalara CertCapture
- Go to Search -> Certificate Search
- Leave the criteria blank and click "Get Search Results"
- Click the drop down "Preform action on results" and choose "Bulk print Certificates"
- Choose the name of the title and how you would like to file to be broken out.
- click "Create Print Job"
- Once the job is completed it will be available in the download center under your name in the top right of the page.