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Avalara Help Center

How do I delete unneeded multi-state certificates listed under a customer?

Overview

I have a certificate that lists all States but my customer is only exempt in a few of the States. How do I remove the States that are not needed to reduce overage changes

Environment

Avalara CertCapture

Resolution

  • Although you can unlink the customer from the States that are not needed, this will not remove the certificate and therefore the charge for these States.
  • You would need to delete the certificate entirely and re-add the certificate just for the States you need.