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Avalara Help Center

How do I contact Avalara Excise Support?

Overview

I am having technical issues and need assistance from Avalara Excise Support.

Environment

Avalara Excise

Resolution

  • Avalara Excise allows for two designated Support Contacts per customer
  • While logged into https://excise.avalara.net, a Support Contact can click Admin > Support Cases from the menu to open and manage cases for their organization
  • Support Hours are 8 a.m. to 5 p.m. Central time Monday – Friday excluding holidays