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Avalara Help Center

How do I confirm a rate or tax code with AvaTax?

Overview

I would like to confirm a rate with AvaTax.

Environment

Avalara AvaTax

Resolution

  • if you have a rate that you'd like to confirm, please first check with the state site to see if our rate matches theirs.
    • You will need to do some searching online to find if the state has an online rate table/calculator
  • If you need to check further, please contact Avalara Support with the doc code, to and from address, any tax codes used, and what the rate is from AvaTax and the rate you're expecting.
  • We can then have our Content team review and make any necessary changes. 
  • The above is true for tax codes as well.