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Avalara Help Center

How do I change a customer number in CertCapture?

Overview

You want to know how to change a customer number in CertCapture.

Environment

Avalara CertCapture

Resolution

  • Go to the customer in CertCapture 
    • Search Customer Search Enter search term > Get Search Results > click Customer number
  • ​Click Edit Change the Customer number > Click Update Customer
  • To have Avalara make a change to all (or most) records for you, please contact your account manager to discuss a Data Project

Note: To update their certificates in the admin console, queue an API Resend for the records.