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How do I add a certificate for an APO address?

Overview

You want to know how to add an exemption that exempts your customer form sales tax in an APO (Armed Forces America, Armed Forces Europe, Armed Forces Pacific) but you cannot find them in the list of regions/states.

Environment

Avalara AvaTax

Avalara CertCapture

Avalara Certs

Resolution

  • It is not possible to add an exemption certificate in an APO, so they are not listed
    • There is no sales tax in APO, so there is not an exemption reason which is active
  • To add an APO to a customer address, you select it from the list of states, the Armed Forces (APO) regions are at the bottom of the list, since they are rarely used.