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Avalara Help Center

How can I find the problem invoice when I receive QBO to Avalara Exception?

Overview

I've received an email from QBO stating that I have an error with an invoice but the invoice number is the internal ID and is not searchable with QBO itself. I need to find the invoice that's throwing the error so I can fix it.

Environment

QuickBooks Online

Resolution

  • The email you received that states the invoice number should have it as a hyper link that you can actually click, taking you straight to the invoice in question.