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Avalara Help Center

How can I be sure my billruns have calculated and hit the Avatax service?

Overview

In the past we have had intermittent bill runs that didn't make it to Avatax which resulted in our posting of bill runs from draft that had no tax at all when they should have had tax.

Environment

Avalara Avatax

Zuora

Resolution

The best practice in being sure that Zuora bill runs have made it to Avatax for calculation is to be sure before you post the draft bill run that your draft is showing data  in the tax column for all invoices. There should always be either a 0.00 amount or a tax amount if taxable.

 

If the tax column is completely blank it means that billrun did not make it to our service.