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Avalara Help Center

Getting "access denied" when attempting to log in

Overview

Attempting to log into Admin console receive "Access Denied" message

Environment

Avalara AvaTax

Resolution

Asked customer to verify URL to site where she is attempting to log in is https://admin-avatax.avalara.net
Once she corrected the URL she was able to successfully log in.

Cause

Customer was attempting to log into incorrect website.

 

 

 

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