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Avalara Help Center

Why is my transaction not calculating tax?

Overview

I am invoicing labor at an address in Ohio and it is not calculating tax.  However, when i invoiced in May tax was calculated.  When I use the basic tax calculator the tax generates.

Environment

Avalara Avatax

Resolution

Please be sure to check that the tax code your items are mapped to are taxable or exempt in that state.

Cause

Item invoiced was mapped to a tax code that was exempt in Ohio