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Avalara Help Center

Why did the test connection fail?

Overview

You are trying to set up your software but could not connect and want to know what could have caused this.

Environment

Avalara Avatax

Resolution

  • You need a valid account number, license key and company code to connect to most systems.
  • Verify your credentials are correct:
  • Please verify your credentials in RED means your combination is invalid.
  • Success in GREEN means they are a valid combination
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