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Avalara Help Center

Why are my reports differing form the transactions window?

Overview

I'm trying to figure out why AvaTax isn't pulling in the correct tax amount to the report from the transaction where it originated

Environment

Avalara Avatax

Resolution

 
Please be sure that you check the report for credit memos that are affecting the totals of your liability. 
Negative transactions (credit memos) will take away from the total liability in your reports. 

Cause

Customer had credit memos that were taking away from the total liability in that state.
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