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Why are local tax rates missing?

Overview

When calculating tax for a state it is coming back lower then expected.

Environment

Avalara Avatax
 

Resolution

  • This indicates that Nexus is configured to collect only state tax or the address is outside of a local district:
    • Check the address to confirm that it is within a city limit where there is city or special jurisdiction tax
    • Review your company Nexus:
      • Go to Organization > Select the company > click Nexus > click Select Jurisdictions by United States
        • When Sales or Sellers Use Tax is selected locals may apply if the transaction has origin address in the same state
      • Click the Select Jurisdiction to the right of the state
        • Only locals that are selected can apply to your transactions (to change click the checkbox and Save)