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Avalara Help Center

Why am missing a transaction that's in my accounting software but not the admin console

Issue Overview
Missing a transaction from the admin console that's in our accounting system.
Environment
Avalara Avatax
Resolution
Search for the transaction in the admin console under Transactions 

If you can't find the transaction it likely didn't come to us from the accounting software. Check the order in your accounting system to be sure that you sent it to us correctly.
Cause
The transaction never hit our system.

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