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Avalara Help Center

Why am I getting an error when trying to log into the admin console?

Overview

You are trying to sign on, but are getting a message that the user name and password are not correct.

 

Environment

Avalara Avatax

 

Resolution

  • Check that you are using the correct username 
  • Reset the password and use the User Name and Password from that email to login

 

Note: If you do not have a login for the Admin Console you must contact your account admin at your company to have one created.