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Avalara Help Center

Why I am getting message Service is not enabled?

Overview

You are getting the error message "Service is not enabled" while trying to do an Address Validation or Tax Calculation.

Environment

Avalara AvaTax

Resolution

  • This issue can be caused by network or internet connection loss, using the incorrect account credentials, or an expired or inactive account.
  • Please contact Avalara Technical Support to further troubleshoot the issue