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Avalara Help Center

Is there a delay between when I upload a Certificate and Tax is credited?

Overview

You created an exemption for a customer but you see that their previous invoices still have tax on them and want to know why.

Environment

Avalara CertCapture

Avalara AvaTax

Resolution

  • Certificates can only be applied after they are created and do not automatically update any past transactions, you must go in and recalculate them in your accounting system

 

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