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Exempt customers from sales tax in NetSuite with an entity use code

This article applies to:Connector for NetSuite

Add an entity use code to customer records in NetSuite. AvaTax exempts the transaction as long as the code is valid for the region where the transaction takes place.


  1. In NetSuite, go to Avalara > Setup > Configure Avalara, and on the General tab, make sure the Enable Entity/Use Code box is checked.
  2. Open a customer record in edit mode.
  3. Select the Address tab.
  4. Select an entity use code from the drop-down menu.
  5. Select Save.
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