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Uninstall Avalara AvaTax Connector for QuickBooks Desktop

This article applies to:AvaTax for QuickBooks Desktop

If you're using Avalara AvaTax Connector for QuickBooks Desktop version 1.00.85 or earlier, you must uninstall the integration software before installing the latest version. In most cases, simply uninstalling Connector for QuickBooks Desktop is enough. However, in some cases, you may need to uninstall Connector for QuickBooks Desktop and remove all AvaTax files from QuickBooks Desktop.

Uninstall AvaTax Connector for QuickBooks Desktop

Steps

  1. Close all QuickBooks Desktop and AvaTax processes in the Windows Task Manager
    1. Open Windows Task Manager.
    2. Select the Processes tab.
    3. End any QuickBooks Desktop, AvaTax, or Avalara-related process.
  2. Remove Connector for QuickBooks Desktop from Windows.
    1. Open Windows Control Panel.
    2. Navigate to Add / Remove programs.
    3. Locate AvaTax for QuickBooks.
    4. Select Uninstall.

Uninstall AvaTax Connector and remove all Connector files

Uninstall Connector for QuickBooks Desktop and remove all Connector files from QuickBooks Desktop, including subfolders created when you installed Connector for QuickBooks Desktop

Steps

  1. Unassign the AVATAX tax item from your customer records.
  2. Remove AvaTax from the list of integrated applications in QuickBooks Desktop.
    1. In QuickBooks Desktop, go to Edit > Preferences > Integrated Applications > Company Preferences.
    2. Select AvaTax and then select Remove.
    3. Exit QuickBooks Desktop.
  3. Close all QuickBooks Desktop and AvaTax processes in the Windows Task Manager.
    1. Open Windows Task Manager.
    2. Select the Processes tab.
    3. End any QuickBooks Desktop, AvaTax, or Avalara-related process.
  4. Remove Connector for QuickBooks Desktop from Windows.
    1. Open Windows Control Panel.
    2. Navigate to Add / Remove programs.
    3. Locate AvaTax for QuickBooks.
    4. Select Uninstall.
  5. Delete all Avalara folders from your QuickBooks Desktop files on your computer.
    1. Navigate to C:\Program Files\ (or C:\Program Files (x86) for 64-bit Windows) and delete the Avalara folder.
    2. With QuickBooks Desktop open, select F2.
    3. Navigate through the file path next to Location.
      QBD_AvaTax4QB_Company_File.png
    4. Delete the Avalara folder at the end of this file path.
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