This article applies to:AvaTax for QuickBooks Desktop
AvaTax maintains a history of each transaction for audit purposes. So, instead of deleting a transaction, you'll want to void it.
- In QuickBooks Desktop, locate the invoice you want to void.
- Void the invoice.
- Keep the tax schedule for the invoice set to AVATAX. If you change the tax schedule, the transaction cannot be updated in AvaTax.
The document status of the transaction in AvaTax shows the transaction is voided.