This article applies to:AvaTax for Microsoft Dynamics GP
Once your exempt customer responds to a CertCapture exemption certificate request, download a copy of the certificate.
- In Microsoft Dynamics GP, go to Cards > Sales > Customer.
- On the Customer Maintenance screen, select Address.
- On the Customer Address Maintenance screen, go to Additional > Retrieve Certificate(s).
- On the AvaTax Exemption Certificate Retrieve screen, to download the certificate, choose to download the exemption certificate as a .png or .pdf file, and then follow the steps on your computer for downloading a document.
- Select Close.