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Avalara Help Center

Request certificates

This article applies to:Exemption Certificate Management Pro

View the history of certificate requests that you've sent to multiple customers.


  1. From the home page, go to Exemptions > Certificate requests.
  2. The Certificate requests page lists all the requests sent to the customers.
    The requests on this page will have one of the following status:
    • In Process - There are still certificates pending to be received by the customers.
    • Closed - All the requested certificates are received.
  3. If you want to view the details of recent requests sent to the customers, click on the request name.
    The page lists all the pending and received certificates from the customers.
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