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Avalara Help Center

Is there a way to extend the time of inactivity before the system times out and you have to login again?


You want to know if you can set to allow you to be logged in longer than twenty minutes before timing out.


Avalara Avatax


  • In the Admin Console that is a security feature which cannot be altered. You have 20 minutes of inactivity in any window with open, before the system requires you to login again.
  • We recommend exporting/downloading reports for review, which is what most customers are doing when there is a timeout issue.
  • Periodically clicking on the open windows / tabs to refreshes them so the countdown to 20 starts again


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