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Delete a customizations Profile

If you use customization profiles in AvaTax for Communications to calculate tax for multiple companies or business units that require separate tax calculation settings, it's important to keep your settings up-to-date to match your business requirements.  Learn how to delete profiles that were created in error.

If a profile has been applied to transactions, you should keep it on file so that you have a record of the settings used to calculate tax. Consider creating a new profile instead of deleting an existing profile.

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Avalara recommends testing all customizations in your sandbox account before applying the customizations to your production account.


  1. In the Communications Customer Portal, select Settings.
    The Settings page opens.
  2. Next to Customizations, select Manage.
    The Customizations page opens.
  3. On the Profiles tab, find the profile you want to delete and then select more ( ... ).
  4. Select Delete.
    A confirmation message opens.
  5. Select the check box to confirm that you want to delete the profile, then select Yes, Delete Profile.

The profile is deleted.

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