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Create a Return Authorization

This article applies to:Avalara AvaTax for CS-Cart

Create a return merchandise authorization (RMA) in AvaTax for CS-Cart.

Create a return merchandise authorization

To create a return merchandise authorization in AvaTax for CS-Cart, follow these steps:

  1. In CS-Cart, at the upper right, click Add-ons.
  2. In the Add-ons window, to the left of RMA, click the blue Select icon, and at the right, select Active.

  3. Create an order in the CS-Cart storefront, and change its status to complete.

  4. Create an RMA against the completed order.

  5. In CS-Cart on the Orders tab, point to Return requests and click Return requests.

  6. In the Return Requests window, under Status, click the ID of the return request that you created.

  7. In the Return information window, click Decline products.


The details of the return will appear in the Admin Console: