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Troubleshoot Reconciliation Discrepancies

This article applies to:Avalara Returns

These tables provide workflows for reconciling transactions and filing returns. If the totals in your accounting software and AvaTax don't match, run reports in the order listed below. If you can't find the discrepancy with the first report, move on to the next and so on until you've fixed the problem. The further down the list you move, the more detail you're provided on these reports.

All reports in these tables are reconciliation reports in AvaTax Update. For more information about AvaTax reports, see Manage AvaTax Reports.

Reconcile sales and sellers use tax transactions

Report Description What report to run in your accounting software
Sales tax top line Shows taxable and non-taxable sales totals for companies with transactions in AvaTax A report that shows taxable and non-taxable sales totals

Sales tax document summary

Shows totals for the transactions in AvaTax (also displays by address and by taxing jurisdiction, depending on your needs) A report that shows taxable and non-taxable sales totals by document
Sales tax document line detail Shows totals for each line for a range of transactions in AvaTax A report that shows taxable and non-taxable sales totals by lines in documents

Sales tax document line tax detail

Shows details for a selected transaction, showing each taxing jurisdiction within a line A report that shows line details for a specific document, broken up by taxing jurisdiction

Reconcile purchase transactions (consumer use tax)

Report Description What report to run in your accounting software
Consumer use tax document summary Shows totals for purchase transactions in AvaTax A report that shows taxable and non-taxable purchase totals by document
Consumer use tax document line detail Shows totals of each line within the transactions in AvaTax A report that shows taxable and non-taxable purchase totals by lines in documents
Consumer use tax document line tax detail Shows details for a selected transaction, showing each taxing jurisdiction within a line A report that shows line details for a specific document, broken up by taxing jurisdiction