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Avalara Help Center

Manage Tax Notices

This article applies to:Avalara Returns

A tax noticeHoverTT.png is a notification from a tax jurisdiction informing you of a requirement, adjustment, or error involving your tax account. Receiving a tax notice doesn't necessarily mean something's wrong. Some tax notices are simply informational in nature. Some provide updates about tax rate changes or let you know that you should adjust your filing schedule. Other notices alert you to possible errors with your tax account.

When you receive a tax notice, determine what type of information it provides and act accordingly. You don't need to submit rate changes, filing calendar adjustments, and other informational notices to Avalara. However, you may need to act on these notices by adjusting your custom tax rules if they're affected by the rate change, by modifying your filing calendar in Returns, or by making relevant adjustments in your accounting software. Forward all error notices to Avalara at avataxreturns@avalara.com. Check to see if the state that sent the notice requires a power of attorney as well. We manage obligations related to error notices on behalf of our Returns customers. They're logged by a member of our Notices team, and, once logged, you can track their status and resolution in the Tax Returns tab of AvaTax.

For more information about the status displayed for your notice, see our tax notice status glossary.

How do I track the status of my submitted tax notices?

Click here to begin a click-by-click walkthrough in the Admin Console.

For more information about the status displayed for your notice, see our tax notice status glossary.

To track the status of tax notices you've forwarded to Returns: 

  1. On the Tax Returns tab, select Tax Notices from the navigation bar.
  2. Select a Company.
  3. Review each tax notice in the list.
  4. Click the Comments button for a tax notice.
  5. Read the Tax Notice Log Comment to see the comments associated with the tax notice.​