Exemption requests sent from AvaTax Exemptions or CertCapture are completed using CertExpress. Requests include a secure link or a request code to copy and paste at https://app.certexpress.com/.
- Open the link in your document request to open CertExpress in your web browser.
- Alternatively, copy the eight-digit request code from the email and paste it into the Enter Request Code box at https://app.certexpress.com/
- If you receive an error message indicating the request or account is expired, contact the sender to receive a new request
- Accept the terms and conditions to continue.
- Select Add a Document to complete a new exemption document.
- Choose the state and exempt reason to apply to your purchase and then select Next.
- Complete the required fields and then select Next.
- Enter your name, title, and signature, and then select Next to complete the exemption document.
CertExpress processes your document and sends it to the requester.
Sign up for a free CertExpress account and have one place to create and store compliance documents, track your documents and companies you purchase from, and manage future requests.